Turnkey Contactors - Home extension Builders Essex
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Privacy policy

Turnkey Contractors LTD

Last updated: 28.08.25

At Turnkey Contractors LTD (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, title, date of birth.
  • Contact Data: address, email, telephone number.
  • Financial Data: bank details, payment information.
  • Employment Data (for contractors and staff): CV, qualifications, right-to-work documents.
  • Technical Data: IP address, browser type, website usage information.
  • Project Data: information relating to work we carry out for clients.
  1. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our services.
  • To process payments and issue invoices.
  • To communicate with you about projects, services, or enquiries.
  • To comply with legal and regulatory obligations.
  • To manage our relationship with contractors, employees, and suppliers.
  • To improve our website and services.
  1. Lawful Basis for Processing

We will only process your personal data where there is a lawful basis, including:

  • Contractual necessity – to deliver our services or employment obligations.
  • Legal obligation – to meet regulatory requirements.
  • Legitimate interests – to run our business effectively and improve services.
  • Consent – where you have given explicit permission (e.g., marketing).
  1. Sharing Your Information

We will not sell your data. We may share information with:

  • Professional advisers (e.g., accountants, legal representatives).
  • Subcontractors and suppliers where necessary to deliver services.
  • HMRC and other regulatory authorities.
  • IT and system providers who support our business operations.
  1. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Typically, financial and contractual records are retained for six years.

  1. Data Security

We take appropriate security measures to prevent unauthorised access, loss, misuse, or disclosure of your personal data. Access to personal information is restricted to employees, contractors, and third parties who have a business need to know.

  1. Your Rights

Under UK data protection law, you have rights including:

  • The right to access the personal data we hold about you.
  • The right to correct inaccurate or incomplete data.
  • The right to request deletion of your data (subject to legal requirements).
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent where consent is relied upon.

To exercise any of these rights, please contact us at the details below.

  1. Cookies & Website Use

Our website may use cookies to improve your browsing experience and gather analytics. You can set your browser to refuse cookies, though some site functionality may be affected.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

info@www.turnkeycontractors.co.uk

020 8149 0010

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk.

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