FAQ'S | Turnkey Contractors

Q: What kind of post-completion support can I expect from Turnkey Contractors after my design and build project in London is finished?

A: We offer comprehensive aftercare services, ensuring your project remains in optimal condition and addressing any concerns that might arise post-completion.
Q: How long does your post-completion support last?

A: We provide an initial warranty period, during which we promptly address any potential issues. Additionally, we're always available for advice and assistance, ensuring our London clients feel supported long-term.
Q: Can I reach out if I have concerns or require modifications after the project is completed?

A: Absolutely! Our commitment to clients goes beyond project completion. Whether it's minor adjustments or additional guidance, our team in London is at your service.
Q: How do you determine the cost of a project?

A: Costs are determined based on the scope of work, materials chosen, project complexity, and design intricacies. We ensure transparency in our costing, providing detailed breakdowns for our clients.
Q: Are there any hidden fees or charges?

A: No, we believe in transparent dealings. All charges are discussed upfront, ensuring no surprises down the line.
Q: How do you handle changes to the budget or scope?

A: Changes are discussed and approved by the client. We're flexible and can accommodate changes, but any impact on the budget or timeline is communicated transparently.
Q: How long does a typical project take?

A: Project timelines vary based on scope and complexity. However, our design and build methodology ensures projects are delivered efficiently, often faster than traditional construction methods.
Q: Who will manage my project?

A: A dedicated project manager, with extensive experience in London's construction landscape, will oversee your project from start to finish, ensuring timely and quality execution.
Q: How frequently will I receive updates on my project's progress?

A: We believe in consistent communication. Clients are updated weekly, but our team is always available for any interim queries or discussions. We also have a dedicated online project tracker so you can receive daily updates from the team on site.
Q: Do I need to sign a contract?

A: Yes, a detailed JCT contract outlining project specifics, timelines, and costs ensures transparency and commitment from both parties.
Q: Can I make changes to the contract once it's signed?

A: While the contract provides a clear roadmap, we understand that needs can evolve. Any changes are discussed, documented, and integrated with mutual agreement.
Q: What happens if either party wants to terminate the agreement?

A: Termination clauses are outlined in the contract, ensuring both parties are protected and aware of any implications.
Q: Who will be working on my project?

A: A team of seasoned professionals, from designers to builders, all experienced in the nuances of London's design and build sector, will collaborate on your project.
Q: What qualifications do your designers and builders have?

A: Our team boasts industry-specific qualifications, combined with years of hands-on experience, ensuring expert delivery on every project.
Q: How do you ensure the quality of workmanship?

A: Quality is paramount. We conduct regular checks, uphold stringent standards, and leverage the best of materials and practices to guarantee excellence. Each stage of the build we will complete a quality control checklist which will be submitted in your O&M manual on handover.
Q: How does Turnkey Contractors prioritize sustainability in its London design and build projects?

A: We integrate eco-friendly materials and energy-efficient solutions, ensuring our projects in London resonate with modern sustainable standards.
Q: What eco-friendly materials does Turnkey Contractors use in its construction projects?

A: We source and utilize sustainably harvested wood, recycled metal, low-VOC paints, and other green materials to promote environmental well-being in our design and build initiatives.
Q: How do your construction methods minimize environmental impact?

A: We adopt advanced construction techniques that reduce waste, use water-efficient systems, and minimize land disruption, ensuring our London projects align with environmental best practices.